Fixes

Discord Cutting Out While Playing Games [Complete Guide] –

Discord is a very renowned VoIP Application and it is used daily by a large number of users during gaming or other online activities to communicate with their friends and fellow players. However, we have recently been hearing about Discord cutting out in-game and during gaming and we thought it best to compile this detailed guide to help you in fixing this issue completely.

Discord Cutting out during Gameplay

What Causes Discord Cutting Out In-Game Issue?

After reading through some basic troubleshooting guides and techniques, we came to the conclusion that the following are some of the most prominent reasons behind the occurrence of this error.

  • Outdated Audio Drivers: It is possible that the Audio Drivers that you are using on your computer might have been outdated due to which Discord is unable to properly utilize the Audio Configuration on your computer. It is best to keep all Windows Drivers Up to date in order to ensure maximum fluidity with your applications.
  • Application Issue: Sometimes if you are facing the Discord Cutting out in-game issue, all you need to do is to restart the application. It is possible that the application hasn’t started properly or has simply acquired a bug during its startup process due to which you are running into this issue.
  • Server issue: If the Discord Server itself is facing issues or is undergoing maintenance, there isn’t much that you can do except for waiting. Often these servers are put under maintenance to ensure that they keep working properly and this usually means a service outage of some sort.
  • Region Settings: The stability of your connection also depends upon the region that you have selected to bounce your audio signals off of. If you have selected a region that you are very far from, you will naturally encounter much higher ping times which can mostly result in Discord Cutting out every time you speak due to the latency or the higher delay in Audio input.

Now that you have been made familiar with the reasons due to which this issue occurs in the first place, we find it best to move on towards actually fixing the problem.

Before You Start:

Before we start, we need to make sure that we have gotten some basic things out of the way to tackle a long troubleshooting process.

  1. Restart your Computer: It is very important to restart your computer anytime you run into such an issue with a specific application and it can often set you on the right path instead of having to troubleshoot your way through the problem.
  2. Restart Application: This may come as a no-brainer but it is important to mention that you also need to completely restart the Discord application before continuing any further. To do this, press “Ctrl” + “Alt” + “Del” and select the “Task Manager” option to get yourself inside the Task Manager. In here, make sure to select the “Discord” option and click on the “End Task” button sitting on the lower right side of the window to completely exit out of the app.
  3. Check for Server Issue: Servers and applications often go under maintenance to fix any bugs, glitches, or just to maintain the service itself. Therefore, it is important that you verify that this isn’t the case with you. For that, head on over to this website and check if there are any outage reports. Also, make sure to check the social media accounts of Discord because they often update users if there are any server outage issues.

Fixing the Discord Cutting out While Playing Games Error:

Solution 1: Updating Audio Drivers

  1. Press “Windows” + “R” on your keyboard to open the Run box.
  2. Type in “devmgmt.msc” and press “Enter” to launch into the device manager.
    Typing devmgmt.msc in the Run prompt
    Typing devmgmt.msc in the Run prompt
  3. Once inside the device manager, double-click on the ‘Sound, Video and Game Controllers‘ option.
  4. In here, right-click on the Audio Driver that your computer is using and select the “Update Driver” option.
    Selecting Update Option
    Selecting Update Option
  5. Click on the “Search Automatically” button to prompt an automatic driver update search.
    Or
    Click on the “Browse my Computer” option and then point to a downloaded audio driver that you might want to install on your computer. You can get these drivers from the manufacturer’s website of your motherboard or computer.
    Updating Audio Drivers to fix the Discord Audio Cutting out issue
    Updating Audio Drivers
  6. Follow through with the on-screen instructions to successfully install this audio driver on your computer and check to see if Discord still cuts out.

Solution 2: Change Region Settings

  1. Launch Discord and wait for it to sign you in to your account.
  2. Once signed in, assuming that you are running your own server, click on its chat head and click on the “Dropdown Arrow‘ right next to the server’s name.
  3. Click on the “Server Settings” option inside the list and then click on the “Change Region” button next to the selected region.
    Clicking on the Server Settings Option
    Clicking on the Server Settings Option
  4. Change the region to another one and check if this fixes the issue with Discord cutting out Issue.
  5. If it doesn’t, make sure to try out all the available regions and if you are unable to access this setting, ask your server admin to change this region for you.
    Note: Remember to do the same if you are on a call with a couple of your friends.

Solution 3: Run as Administrator

  1. Right-click on the Discord shortcut on your desktop or its executable inside the installation folder.
  2. Select the “Properties” option from the list of available ones and click on the “Compatibility” tab from above.
  3. Make sure to check the “Run this program as an administrator” button to make sure that the program is run as an administrator.
    Run this program as an administrator to fix the Discord Cutting out issue
    Run this program as an administrator
  4. Click on “Apply” and then on “OK” to save these changes and check to see if making them fixes the issue with Discord Audio cutting out.

Solution 4: Reinstall Application

  1. Press “Windows” + “R” to open the Run box.
  2. Type in “Appwiz.cpl” and press “Enter” to open the Application Management window.
    Typing
    Typing “appwiz.cpl”
  3. Inside this window, right-click on the “Discord” option and then select the “Uninstall” button.
    Uninstalling Discord to fix the Discord Cutting out Issue
    Uninstalling Discord
  4. Make sure to follow through with the on-screen instructions to completely remove this app from your computer.
  5. After doing so, navigate to this website and download it again.
  6. Run the executable to install Discord on your computer and after doing so, check to see if the issue still persists.

Solution 5: Adjust Input Sensitivity

  1. Launch Discord and sign in to your account.
  2. After completing the signing in process, click on the “User Settings” icon right next to your user name on the lower left side of the Discord window.
  3. Inside the user settings, click on the “Voice and Video” option from the list and scroll down a bit.
  4. Now, you can only do this step if you have selected the “Voice Activity” Input Mode, click on the “Automatically Determine Input Sensitivity” toggle to turn it off completely.
    Turning off the Automatic Sensitivity Toggle to fix the Discord Cutting Out Issue
    Turning off the Automatic Sensitivity Toggle
  5. Now, adjust the slider, preferably lower it, to decrease the sensitivity and it should sometimes fix the Discord cutting out issue.

Note: Also, when inside the “Voice and Video” option, make sure that the Microphone isn’t disabled by increasing the Output and Input Volume from the top.

Solution 6: Change Priority

  1. With Discord launched in the background, minimize out of it and press “Ctrl” + “Alt” + “Del”, select “Task Manager” from the list of options, and then click on the “Details” tab.
  2. In the process details tab, look around for the Discord application and right-click on it.
  3. Click on the “Set Priority” option and set its priority to either “High” or “Realtime”.
    Changing Discord’s Priority to Realtime or High
  4. After changing Discord’s priority, exit out of the task manager, and check if the issue is fixed.

Note: Also, make sure to set the priority of other applications that are running to normal.

Solution 7: Resetting DNS Configs

  1. Press “Windows” + “R” buttons to open the run box.
  2. Type in “cmd” and press “Shift” + “Ctrl” + “Enter” to open with admin privileges.
    Typing in cmd
    Typing in cmd
  3. Type in the following commands one by one and press “Enter” after each one to execute them.
    NETSH INT IP RESET C:RESETLOG.TXT
    NETSH WINSOCK RESET
  4. Check to see if doing so fixes the issue with Discord.

Solution 8: Changing Privacy Settings on Windows

  1. Press “Windows’ + “I” to open the settings.
  2. Click on “Privacy” and then select the “Microphone” option from the left side of your screen.
  3. Turn the toggle on for “Allow apps to access your Microphone” and scroll down, turn the toggle ON for “Allow Desktop Apps to access your Microphone” as well.
    Allowing Applications to Access Mic to fix Discord Cutting out issue
    Allowing Applications to Access Microphone
  4. After turning this option on, make sure that Discord and other related applications are allowed to access the Microphone attached to your computer.
  5. Check to see if doing so has fixed the issue with Discord cutting out.

Solution 9: Reset Voice Settings

  1. Launch Discord and click on the “User Settings” option right next to your username displayed at the bottom left of your screen.
  2. Click on the “Voice and Video” option and scroll down to the bottom.
  3. Select the “Reset Voice Settings” option to completely reset all voice settings.
    Resetting Voice Settings to fix Discord Cutting out Issue
    Resetting Voice Settings
  4. Check to see if doing so has fixed the issue with Discord chat or audio cutting out.

Solution 10: Turn off Echo Cancelation

  1. Launch Discord and click on the “User Settings” option.
  2. Click on the “Voice and Video” button.
  3. Inside this setting, scroll down and turn the toggle off for the “Echo Cancellation” option.
    Disabling the Echo Cancellation Option
    Disabling the Echo Cancellation Option
  4. Test out the changes now and check to see if doing so has fixed the issue.
  5. If it doesn’t, make sure to also disable the Quality of Service option inside the setting.

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