Fixes

Fix: Microsoft Store error 0x80D05001

VIPRE Antivirus

If you’re looking for the ultimate protection, but do not want to compromise on system resources, VIPRE Antivirus is the answer!

Now that we’re finished investigating your antivirus, let’s turn to Windows Defender Firewall for a second.

Although it’s highly unlikely this feature will block the Store, it won’t hurt if we disable it for a few minutes just to make sure. Here’s how:

  1. Go to Search, type firewall, and open Windows Defender Firewall.
  2. Select Turn Windows Defender Firewall on or off.
  3. Disable Windows Firewall for both private and public networks.
  4. Confirm selection and try updating again.

2. Reset Microsoft Store

This is basically the most common solution for all kinds of Store problems. Resetting the Store in Windows 10 is fairly easy. But if you’re not sure how to go about it, do the following:

  1. Go to Search, type wsreset, and open WSReset.exe.
  2. Wait for the process to finish and restart your computer.

3. Run the built-in Windows Troubleshooter

If resetting the Store didn’t get the job done, let’s try with a couple of built-in troubleshooters.

The first troubleshooting tool we’re going to try is Windows 10’s Troubleshooter.

This tool can be used for resolving various issues within the system, including Microsoft Store errors.

Here’s how to run Windows 10’s troubleshooting tool:

  1. Go to Settings.
  2. Navigate to Updates & Security > Troubleshoot.
  3. Click Windows Store Apps and choose Run the troubleshooter.
  4. Wait for the troubleshooter to finish the process.
  5. Restart your PC.

4. Perform SFC scan

The next troubleshooting tool we’re going to try is the SFC scan. This is a command-line troubleshooting tool, that like Windows 10 troubleshooter can resolve various issues.

The difference is that SFC scans the whole system in search of potential problems.

So, you don’t need to pick a specific feature like in the Troubleshooter.

Here’s how to run the SFC scan in Windows 10:

  1. Go to Search, type cmd, right-click Command Prompt, and go to Run as Administrator.
  2. Enter the following command, and press Enter on your keyboard: sfc/scannow
  3. Wait for the process to finish (it can be a lengthy one).
  4. Restart your computer.

5. Change The Region Settings

There’s one detail that can disrupt the Microsoft Store without you even noticing it. And that’s an incorrect date or time.

If your time and date settings are not right, you basically won’t be able to do anything inside the Microsoft Store.

Additionally, the Store isn’t available worldwide, so there’s a chance you’re not allowed to access it.

If that’s the case, you just need to change your Region, ideally to the US, and the Store should be working again without any problems.

6. Run DISM

The final troubleshooting tool we’re going to try is the DISM.

Deployment Image Servicing and Management (DISM) is a tool that deploys the system image all over again, resolving potential issues on the way.

Here’s how to run DISM in Windows 10:

1. Go to Search, type cmd, right-click Command Prompt, and go to Run as Administrator.

2. In the command line, copy paste these lines one by one and press Enter after each:

DISM /online /Cleanup-Image / ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

7. Repair Microsoft Store

And finally, if none of the previous solutions resolved the issue, let’s try and repair the Microsoft Store. Here’s how:

1. Go to Search, type powershell, right-click PowerShell, and go to Run as Administrator.

2. In the command prompt, enter the following command: PowerShell -ExecutionPolicy Unrestricted –Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

3. Wait for the process to finish and restart your computer.


Have you also encountered error 0x80D05001? If you’ve come across a different workaround, feel free to list the troubleshooting steps in the comments section below.

Editor’s Note: This post was originally published in June 2018 and has been since revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.

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