Fixes

Flash version 10.1 or greater is required on web browser

  1. Open Chrome.
  2. Click on the 3-dots menu and open Settings.
  3. Search for Flash and open Content settings.
  4. Choose Flash and confirm the Ask first option is enabled.enable flash in Chrome

Microsoft Edge

  1. Open Edge.
  2. Click on the 3-dots menu and open Settings.
  3. Choose Advanced.
  4. Toggle on the Use Adobe Flash Player option.enable flash in Edge

3. Confirm that the website is allowed to use flash content

Back in the days, only a scarce number of alternative browsers was security/privacy oriented.

Nowadays, even Google Chrome will block a lot of content from various intrusive third-party websites, and revamped Firefox Quantum seems to be all about that.

So, depending on your configuration, the flash content (including videos), might get blocked.

If that happened, you can use our excellent guide to unblock Adobe Flash content in Edge, Goole Chrome, and Firefox.

In addition, the most popular extensions are ad and tracker blockers, and they might prevent all kinds of webpage content from loading.

Thus, disabling temporary (or whitelisting) a third-party website in order to play videos isn’t a bad idea.

Furthermore, you can try and disable web-security applications as they might block it as well and cause the Flash version 10.1 or greater is required error.

In order to confirm that a certain website has permissions to play flash, navigate to the website where the error occurred, click on the padlock icon in the Address bar and open Site settings. Then click on Allow Flash and try again.


3. Clear Browser cache

Google Chrome and Mozilla Firefox

  1. Press Shift + Ctrl + Delete to open the Clear browsing data menu.
  2. Select All time as the time range.
  3. Focus on deleting Cookies, Cached Images and Files, and other site data.
  4. Click on the Clear Data button.clear Chrome cache

Microsoft Edge

  1. Open Edge.
  2. Press Ctrl + Shift + Delete.
  3. Check all the boxes and click Clear.clear Edge cache

The pilled-up cache might cause all kinds of issues. Even though it usually works in your favor by caching websites and speeding up the loading speed, it should be cleared from time to time.

Especially since websites change over time and the current version might not correspond properly with the cached version your browser stored.

Clearing cache is simple, but we encourage you to avoid clearing saved passwords and credentials if you’re not sure.


4. Reinstall the browser

Finally, if none of these steps helped, we suggest uninstalling the browser and deleting all the stored data from the local storage.

After that, you can safely install it again and, hopefully, avoid further issues with the Flash version 10.1 or greater is required error. You can also try an alternative browser, as even some stable versions have issues.

Until they resolve them or for that particular task, you can switch to Firefox from Chrome, or even give Edge a shot. It might pay off.


With that said, we can conclude this article. In case you have any additional questions, suggestions, or explanations, feel free to share them with other readers in the comments section below.

Editor’s Note: This article was originally published in December 2018 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.

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