Before you dismiss the issue as a hardware related one, or other underlying cause, try to connect it to another USB port or to another computer. Also, check to see if a different gamepad is working on your computer.
If you’re still having trouble with your gamepad not working on Windows, here are tried solutions to help you navigate and resolve the issue.
How do I fix a gampad on a Windows 10 PC?
1. Run Windows Troubleshooter
- Go to the Windows search bar and type Control Panel.
- Click on the app or press Enter to open it.
- Go to View by option on the top right corner.
- Click the drop-down arrow and select Large icons.
- Select Troubleshooting.
- Click View all option on the left pane, then click on Hardware and Sound.
- Select Hardware and Devices.
- Right-click on it and select Run as Administrator.
- Click Next.
- Follow the instructions to run the Hardware and Devices troubleshooter.
Note: If you’re experiencing problems with a recently installed device or hardware on your computer, then run the Hardware and Devices troubleshooter to resolve the issue.
The Troubleshooter checks for commonly occurring issues and ensures any new device or hardware is correctly installed on your computer.
2. Update drivers with DriversFix
DriverFix is one of the best tools to have when speaking about outdated, broken, or missing drivers. Any hardware attached to your PC needs driver software so it can be recognized by Windows and can be used further.
From time to time, the manufacturer updates the drivers of its products so it can be compatible with newer Windows versions, or to solve different issues with the device.
DriverFix helps you to automatically update all your drivers, so you wont have to consume a lot of time to do it manually. It also has a large database drivers so it can update almost any driver.
Keep your PC and gamepad drivers up-to-date with one of the best tools available.
3. Reinstall USB drivers
- Right-click the Start button and select Device Manager.
- Find Universal Serial Bus controllers and click to expand it.
- Right-click on the USB Composite device and Mass Storage device and select Uninstall.
- Repeat for all other problematic devices.
- Reboot your computer.
Note: Once you do the above, Windows will automatically reinstall USB controllers on your PC, and it will run the devices properly.
4. Remove ghost devices
- Click the Start button and select Device Manager.
- Click the + sign next to Human Interface Devices to expand the list.
- Expand Sound, video and game controllers list.
- Expand Universal Serial Bus controllers list.
- Check if there are any lighter and more transparent devices, right-click on them and select Uninstall.
- Close Device Manager and reboot the computer.
Note: Ghost devices are devices that are no longer attached to your PC. Windows kept a record of these devices but the information is not removed when the device is unattached.
5. Restart PC in Safe Mode
- Click the Start button and select Settings from the left pane.
- Click Update & Security.
- Select Recovery from the left pane.
- Go to Advanced startup and click Restart now.
- Select Troubleshoot from the choose an option screen, then click Advanced options.
- Go to Startup Settings and click Restart.
- Once your computer restarts, a list of options will come up.
- Choose 4 or F4 to start your computer in Safe Mode.
Note: Safe mode starts up your computer with limited files and drivers but Windows will still run. If the gamepad problem isn’t there while in Safe mode, then your default settings and basic drivers are not contributing to the issue.