Fixes

How to fix a black screen with cursor in Windows 10

To do that, you might have to access Safe Mode, if your Windows 10 won’t load. If Safe Mode won’t accept your password, easily fix it by following our guide.


5. Disable Dual monitor from BIOS/disable CPU Graphics Multi-Monitor

  1. While your computer boots press F2 or Del (it might be a different key on your computer) to access BIOS.
  2. When BIOS stats you need to find and disable CPU graphics function or Dual monitor function.
  3. Save changes and restart your PC.

Also, if you have the CPU Graphics Multi-Monitor option, it’s also suggested that you disable it in order to fix this issue. After you’ve disabled this option, save changes and restart.


This is the only BIOS access guide that you’ll ever need! Bookmark it for future troubleshooting.


6. Connect your monitor with both cables to your computer/connect additional monitor

This is a bit of unusual solution, but users have reported that it fixes the black screen before login problem.

According to users, if you have a monitor with two connectors, such as DVI and HDMI, you need to connect your monitor using both DVI and HDMI cable.

After you’ve done that, you can turn on your computer and check if the problem is resolved.

Some users also suggest that you might be able to fix this issue by attaching an additional monitor, so if you have an extra monitor, try connecting it to your PC.

Even if this doesn’t fix the problem, your second monitor should work without any problems.


7. Update your BIOS

Some users claim that you can fix black screen with cursor after update by updating your BIOS.

Updating BIOS is a procedure for advanced users, and if you don’t do it properly, you can cause permanent damage to your hardware, so please keep that in mind.

In order to perform BIOS update, you need to go to your motherboard manufacturer’s website and download the latest version of BIOS for your motherboard.

In most cases, there should be an instruction manual on how to update your BIOS, so make sure that you read it carefully.

If you don’t know how to update your BIOS, please ask an expert to do it for you in order to avoid any potential damage.

If you want to update BIOS on Windows 10 yourself, just follow the exact steps from our guide to make sure that everything will go as planned.


8. Uninstall problematic applications

  1. Press Ctrl + Shift + Esc to start Task Manager.
  2. Click File, and select Run new task.
    file-new-task
  3. Enter appwiz.cpl and press Enter to run it.
    run-appwiz
  4. Programs and Features window will now open, and you’ll be able to uninstall problematic applications.

If you have issues with black screen with cursor after Windows 10 update, then find out that certain applications such as antivirus, third-party firewall, iCloud, Cisco VPN client, or IDT Audio, can cause this problem.

In order to fix this problem, it’s advised that you uninstall those applications from your PC.

If you can’t access Task Manager, you should enter Safe Mode and try this solution again.

Sometimes, these applications can leave their files in system32 directory (for example, IDT Audio creates IDTNC64.cpl file and moves it to system32 folder).

In order to completely fix this problem, you might have to find the problematic file and delete it manually or by using Command Prompt.

Be very careful while doing this, because you don’t want to delete any core Windows 10 files.


9. Change display brightness

  1. Press the Windows Key + X, and type Power Options.
  2. Choose Power Options from the menu.
    power-options
  3. Find your current plan, and click Change plan settings.
    change-plan-settings
  4. Now click on Change advanced power settings.
    changed-advanced-power-settings
  5. Locate Display brightness setting and make sure that you set display brightness to 99% or 98% when your device is plugged in.
  6. Save changes and restart your PC.

Users have reported that they are having issues with black screen on Windows 10 after they connect the AC adapter to their laptop.

In most other cases, the laptop works fine, but after the user connects the AC adapter, the screen goes dark. This is caused by the display brightness problem, and you can fix it by following thee above steps.

If you are having trouble changing the display brightness, then you should check out our helpful guide and get the things done with ease.


10. Disconnect your second monitor

In certain cases, black screen with cursor on Windows 10 can be fixed by unplugging your second monitor.

Nvidia users have reported that unplugging the second monitor has fixed this issue for them, so make sure that you try it out.

Editor’s Note: This article continues on the next page. If you want to read more about Black Screen of Death errors, check out our wide collection of guides.

Editor’s Note: This article was originally published in November 2017 and was revamped and updated in February 2021 for freshness, accuracy, and comprehensiveness.

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