How to fix the can’t play video or music 0x887c0032 error

For the past few days, whenever I try to play video on the Movies and TV app, and music on Groove app, it says CAN’T PLAY and shows an error code 0x887c0032 for every MP4 and MP3.

So, users can’t play media content in those apps when that error arises. These are some of the potential 0x887c0032 error resolutions for those who need to fix it.

How can I fix error 0x887c0032?

1. Update video card drivers


Error 0x887c0032 could be caused by a corrupted or antiquated video card driver that needs replacing. Thankfully, we’ve got the best solution for that.

We are talking about a tool that can automatically scan your PC and look for outdated device drivers. Then, DriverFix provides a detailed report of all identified issues.

At this point, the choice is all yours. You can simply update the video card driver or see the bigger picture here and download and install all of your out-of-date device drivers.

DriverFix updating drivers

DriverFix has a generous database of no less than 18 million driver files, so accuracy is guaranteed. Moreover, it discovers all the outdated drivers in mere seconds.



When dealing with the0x887c0032 error, chances are it’s driver-related. This is where DriverFix steps in!

2. Check out the video and audio troubleshooter

  1. To open those troubleshooters, click the Type here to search button.
    search button 0x887c0032
  2. Next, input troubleshoot as the search keyword.
  3. Click Troubleshoot settings to open the window directly below.
    Troubleshoot tab 0x887c0032: Can’t Play (0x887c0032) Error When Playing Video and Audio Content
  4. Select Video Playback and click Run the troubleshooter to open the window directly below.
  5. To open Playing Audio, select that troubleshooter and click its Run the troubleshooter button.
    Video Playback troubleshooter 0x887c0032: Can’t Play (0x887c0032) Error When Playing Video and Audio Content
  6. Then you can go through those troubleshooter’s suggested resolutions.

As Movies and TV and Groove are Windows 10’s default media apps, the platform’s video and audio troubleshooters might come in handy for fixing error 0x887c0032.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

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