Unplug absolutely all the devices connected to your computer, including your mouse and keyboard if your machine’s configuration allows you to.
Now, boot up your device and check if the issue persists. If your computer boots normally, this means that one of your peripherals failed to work properly and you need to replace it.
In order to identify the culprit, connect your peripherals one by one and test if any issues occur.
5. Run Disk Cleanup
Your computer regularly stores temporary files and folders as you browse the Internet. These unnecessary files may trigger various issues, including error 0xc0000185.
You can quickly clean these junk files by using Disk Cleanup. Here’s how to use Disk Cleanup on Windows 10:
- Go to Start > type Disk Cleanup > launch the tool.
- Select the disk that you want to clean > the tool will tell you how much space you can free up
- Hit OK and wait until the process completes.
If you can’t delete the temporary files on Windows 10, check out this simple guide that will help you get rid of them once and for all.
Also, if you need more info on how to delete temporary files using Disk Cleanup, we’ve written a dedicated guide that will help you understand better how to do that.
6. Check your hard drive
Speaking of faulty hardware, it is worth mentioning that your hard drive may also trigger error 0xc0000185.
You can check your PC health by installing one of the software listed in this guide.
If you still can’t get rid of this error code, try taking your computer to a professional. If your hard drive is faulty, you may need to replace it.
7. Remove recently installed software
In rare cases, this issue can be triggered by incompatible apps and programs.
So, if error 0xc0000185 occurred right after you installed new software on your machine, uninstall the respective software and check if the issue persists.
8. Run the BSOD troubleshooter
Another quick way to fix this Windows 10 error code 0xc0000185 is to run the built-in BSOD troubleshooter.
To do this, go to Settings > Update & Security > Troubleshoot > go to Find and fix other problems > select and launch the BSOD troubleshooter.
And this is how you can fix your error code 0xc0000185 on Windows 10.
If you have additional questions related to this subject, feel free to drop us a line in the comments below.
Editor’s Note: This article was originally published in April 2015 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.