One user reported a similar bug with Microsoft Office Picture on the Microsoft Community forum:
Recently installed Office on new pc. When I open jpg with Picture Manger I can crop, resize etc, however I am unable to save these changes and the jpg reverts to it’s original state.
This error can occur if the image properties are set to read-only or if there is a glitch in the Picture Manager. Continue reading to find out how to fix this issue in Windows 10.
What to do if Windows Photo Viewer can’t save the changes?
1. Try an alternative tool
Since the Microsoft Office Picture Manager app allows users to view, edit, and save pictures, might as well replace it with a program that is known as the best at doing that.
If the Microsoft Office Picture Manager keeps acting up, then you might as well try an alternative software solution, in the case at hand that being Adobe Photoshop.
This raster-based image editor is probably the most well-known of its kind in the world, and can now be tested out for free for 7 days as well.
Can’t save the changes during image editing? This is never the case with Adobe Photoshop, so try it out!
2. Check the file properties
- Open File Explorer and navigate to the image path that you are trying to edit and save.
- Right-click on the image, and select Properties.
- On the General tab, check the last section named Attributes.
- Uncheck the Read-only box if it is checked.
- Click Apply, and OK to save the changes.
- Reopen the image in the Picture Manager and check if you can make and save edits.
When the file properties are set to read-only, Windows will prevent the users from making any changes to the file. In this case, you can’t make edits and save.
If the read-only attribute is automatically applied to all the photos imported from a particular source, then try the following.
- Assuming you are importing photos from your digital camera, connect the camera to your Windows computer.
- Instead of dragging and dropping the files onto your computer, select Import pictures and videos using Windows.
- You can access it by right-clicking on your connected device from the File Explorer.
- This seems to be a glitch but should fix the issue temporarily.
This can also happen if you have imported the picture from a third-party app.
3. Repair Picture Manager installation
- Repair from the Control Panel
- Click on Start, and type control.
- Click on Control Panel.
- Go to Programs, and select Programs and Features.
- Choose the Microsoft Office app, and click on the Change button.
- Picture Manager is available on Microsoft Office 2010 and earlier version only.
- These steps don’t apply to Office 2013 and newer releases.
- Select Repair, and click on Next.
- Check the Detect and Repair errors in my Office installation box, and click on Install.
- Once the repair is finished, click OK.
- Launch Picture Manager and check for improvements.
You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.