What I experienced on my own was the fact that the battery wasn’t apparently entirely dead, so my mouse cursor just stopped from time to time. After having replaced the battery, the issue has been solved.
Also, it doesn’t really matter who is the maker of your mouse, keyboard and of the laptop, computer or tablet running Windows 8 or Windows 8.1.
Most of the time the issues are similar, if not, the same. Many have been reporting such issues especially after they have either upgraded their Windows.
3. Remove all USB connected devices
If you have a USB enabled mouse or keyboard, try removing all USB connected devices, restart your device and then connect only that device which you think has troubles.
Also, while you are in the above-mentioned Device Manager category, you could try and search for driver updates specifically for USB (Universal Serial Bus controllers).
Moreover, if you’re using a Bluetooth device, also, check out whether you have the latest Bluetooth drivers updated.
4. Boot your device in Safe Mode
- Press the Windows Key + I to open the Settings.
- Go to Update & Security, then to Recovery.
- Next, go to Advanced Setup.
- Select Restart Now.
- Your PC will restart. After it finished restarting, select Troubleshoot.
- Then go to Advanced options.
- Next, select Startup Settings, then Restart.
- After your PC restarts, select 4 or F4 to boot your PC in Safe Mode.
There might be a software or hardware conflict with your mouse and keyboard, so try and reboot in Safe Mode and from the same Device Manage, simply delete the devices.
Then, when you will restart, Windows will recognize them and will start to search for drivers automatically, if needs be.
This has been the solution that worked for me. Also, just in case, make sure that your BIOS is also updated. Of course, in case you haven’t tried this out already, the built-in Troubleshooting tool could also help.
Here you go, now you are well equipped against any mouse or keyboard issues in Windows 10, 8.1. Let us know in the comment section what problem you had and how have you got rid of it.