Fixes

No Internet connection detected [FIX]

In rare cases, this error may also be triggered by software compatibility issues, such as incompatible firewall settings.

The issue is very frustrating for Spotify users, as they have to pay a monthly subscription to listen to their favorite music.

In the guide below, we can provide you with a series of fixes worth trying. We’re sure one of these solutions will fix your problem.

How can I fix Spotify error code 4?

  1. Fix Spotify error through Windows Firewall
  2. Disable your antivirus
  3. Change DNS settings
  4. Fix error code 4 by changing the proxy settings
  5. Reinstall Spotify

1. Fix Spotify error through Windows Firewall

  1. Press the Start button and open the Control Panel.
  2. Click System and Security > Firewall.
  3. Select Allowed Apps.
  4. Find the Spotify app and tick its checkbox.
  5. Click OK and try to see if it now works.

Sometimes certain apps could be blocked by the firewall itself. If Spotify is blocked, it won’t connect to the Internet. In order to manually unblock Spotify, you need to follow the above steps.


You can’t open Control Panel? Take a look at this step-by-step guide to find a solution.


2. Disable your antivirus

disable your antivirus

In some cases, your antivirus could be blocking Spotify‘s Internet access. Therefore, open your antivirus software and find the settings giving you the option to turn the software off.

Check to see if disabling your antivirus had any effect on Spotify. If it didn’t work, make sure to turn your antivirus back on.


3. Change DNS settings

  1. Press the Start button and open the Control Panel.
  2. Click Network and Internet > select Network and Sharing Center.
  3. Choose Change Adapter Settings.change adapter options dns server can't be found
  4. Open your active Network Adapter > click Properties.
  5. Click Internet Protocol Version 4 (TCP/IPv4) > select Properties.
  6. Select the Use the following DNS server addresses.
  7. Set Preferred DNS server to 8.8.8.8 > Alternet DNS server to 8.8.4.4.
  8. Click OK > check if the Spotify issue was repaired.

You could also try changing the DNS settings. Sometimes, Spotify does not recognize your DNS, so it’s better to manually input a different DNS server address.


4. Fix Spotify error 4 by changing proxy settings

  1. Open the Spotify app > go to the Settings window.
  2. Click Show Advanced Settings.
  3. In the Proxy settings select Auto Detect from the drop-down menu > click Update Proxy.Update Proxy spotify

Some users reported that changing the proxy settings in the Spotify app fixed the error. To use this fix, just follow the steps described above.


5. Reinstall Spotify

Reinstall Spotify

If none of the methods listed above worked for you, try removing the app and installing it back again. Just make sure to back up your playlists before attempting to reinstall Spotify.

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