Fixes

Photos app not opening in Windows 10

Adobe Lightroom is a great alternative as it not only also you to view photos, but also to edit, organize, store, and share your photos across any device.

This cloud-based app provides easy-to-use editing tools that deliver professional-looking results, a photos management solution (it can manage any number of photos), 1TB, or more for storage and access to an online inspirational library.

Let’s quickly look at its key features:

  • Interactive, in-app tutorials on both desktop and mobile
  • Photos library for inspiration
  • Panorama fill edges
  • Smarter organization (machine learning-powered Adobe Sensei to quickly find photos or create albums)
  • Cross-device functionality
  • 1TB or more Cloud storage

Adobe Lightroom

Adobe Lightroom is a professional photo editing software that can also organize, store, and share your photos.

2. Disable Photo Shuffle

  1. In Windows 10 Photos App, turn off Shuffle Photos from the Charms > Settings > Options
  2. Delete the jpg and .dat files from
    AppDataLocalPackagesFileManager_cw5n1h2txyewyLocalState
    AppDataLocalPackagesFileManager_cw5n1h2txyewySettings
  3. Enable Library Options in any Explorer File Folder
  4. Move all pictures out of the Pictures Library folder to a different folder, but then copy that new folder back to it
  5. Enable Thumbnails by unchecking Always show icons, never thumbnails in Folder Options
  6. Open Windows 8.1 Photos app and try Setting a Photo as Tile Photo. You can also try re-enabling Photo Shuffle instead; this cancels setting a photo as the tile photo. Close app.
  7. Check Photos app on Start Screen for Live Tile option

This might not be the simplest solution, but it will be helpful if Photos app is not working on Windows 10.


3. Update Windows 10

  1. To access the Windows Update section, you can simply type update in the search box and select Windows Update.
  2. Now click on Check for updates button.
    check for updates

If Photos app is not opening on Windows 10 the problem might be related to missing updates.

Install the latest system updates on the computer, restart it, and then try to launch the app again to see if this fixed the problem.

As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues.

Run a System Scan to discover potential errors

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Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

Some of these updates may target native Windows apps, including the Photos App so make sure to turn automatic updates on or check for updates from time to time.


4. Update the Photos app

update photos app
  1. Go to the Windows Store.
  2. Open the Photos App page, click on the menu (the three dots) and check for updates.

New updates will automatically get installed on your computer.

If you don’t want to install all the Windows updates available for your OS version, you can update only the Photos app.

Keeping the Photos app up to date is the best way to fix any bugs and issues, so if the Photos app is not working on Windows 10, be sure to update it.


5. Run the Windows App troubleshooter

  1. Go to Settings and head over to Update & Security. Select Troubleshoot in the left-hand pane.
  2. In the new window, go to the section Find and fix other problems  scroll down to Windows Store Apps and click the Run the troubleshooter.

Built-in troubleshooter that can fix a bevy of PC issues, and if Photos app is not opening, be sure to try it out.


6. Repair your Registry

  1. Go to Start, type cmd, right-click Command Prompt and select Run as Administrator.
  2. Now type the sfc /scannow command.
  3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

If Photos app is not working, you can use Microsoft’s System File Checker to check for system file corruption.

Corrupted or missing registry keys may prevent the Photos App from launching. The simplest way to repair your registry is to use a dedicated tool, such as CCleaner.

Don’t forget to first backup your registry in case anything goes wrong.

Get CCleaner


7. Restore the Photos app

restore app photos app not working
  1. Go to Start, type powershell, launch Windows PowerShell (Admin)
  2. Enter the following command, and then hit Enter:
    get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  3. Wait until the Photos App is removed from your computer and then reboot it.
  4. Go to the Microsoft Store and download and install the Photos App again.

You can also try to restore the Photo app using the methods mentioned above if Photos app is not opening on Windows 10.


8. Install third-party photo apps

Well, if nothing worked, the best solution is to install a third-party photo management app.

For more information about the best photo apps to install on your Windows PC, check out our 6 best photo management and editing software for Windows 10 article.

Has this solved your issues with the Photos app in Windows 10? If not, leave your comment and we’ll look together into your problem and try to find a working fix for it.


FAQ: Learn more about Windows 10 photo apps

  • Why photos are not opening in Windows 10?

If the Photos app is not opening, first, you need to run the troubleshooter. Don’t get discouraged. Follow our easy guide to fix this problem.

  • What is the best photo viewer for Windows 10?

If you want our advice, the top 5 photo viewers for Windows 10 include Adobe Lightroom and Adobe Photoshop, ACDsee Photo Studio, FileViewer Plus 3, and WildBit Viewer.

  • What is the best photo app for Windows 10?

There are plenty of very good paid photo editor apps out there and Photoshop is probably still the shining star. However, we can suggest our latest top free photo editors.

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Editor’s Note: This article was originally published in November 2013 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.

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