Fixes

PowerPoint file is corrupted and cannot be opened/saved

 If the backup copy of the new presentation still is damaged like the original presentation, go to the next solution.


5. Open the temporary file version of the presentation

  1. Rename the file, and then try to open it in PowerPoint
  2. Right-click and select Rename.
  3. Change the old file-name extension from .tmp to .pptx so that the file name resembles the following filename PPT ####.pptx.
  4. Start PowerPoint, go to the Filemenu and click Open.
  5. Go to the folder with the renamed file.
  6. Try opening the file in PowerPoint.

When you edit a presentation, PowerPoint creates a temporary copy of the file named PPT ####.tmp. 

Where #### represents a random four-digit number, and this temporary file may be located in the same folder as the location to which the presentation is saved, or in the temporary file folder.

Note: More than one file may correspond to the temporary file that was created the last time that you saved the presentation so open each file to see whether one is the temporary copy of the presentation. 

If there is no such document or you see the same PowerPoint file that still won’t open, try the next solution.


6. Try to open the presentation in PowerPoint Viewer

  1. Open Internet Explorer or Microsoft Edge.
  2. Go to PowerPoint 2010 Viewer Microsoft website.
  3. Install PowerPoint Viewer by clicking Download and click Run.
  4. Click Download.
  5. Click Run.
  6. Click to select the Click here to accept the Microsoft Software License Terms checkbox, and then click Continue.
  7. Click OK.
  8. Open the damaged presentation in PowerPoint Viewer by clicking Start then All Apps and then Microsoft Office PowerPoint Viewer (2007/2010).
  9. Click Accept.
  10. Click the damaged presentation and select Open.

If it opens in PowerPoint Viewer, then the copy of PowerPoint 2013 or 2016 installed on your PC may be damaged. If you cannot open it, copy the file and paste it on a blank space.

If it cannot be copied, it is damaged or resides in a damaged part of the hard disk. If you can copy it, open the copy in PowerPoint 2013 or 2016.


7. Run Scandisk on the hard disk drive

  1. Open File Explorer.
  2. Right-click the hard disk drive that has the damaged presentation.
  3. Click Properties
  4. Click the Tools.
  5. In Error-checking, click Check Now.
  6. Select the Automatically fix file system errors checkbox.
  7. Select the Scan for and attempt recovery of bad sectors checkbox.
  8. Click Start.

Scandisk may verify that the presentation is cross-linked and may repair it but this doesn’t guarantee that PowerPoint 2013 or 2016 will read the presentation.


8. Uncheck all options under Protected View

  1. Open PowerPoint.
  2. Click on File then Options.
  3. Select Trust Center then Trust center settings.
  4. Select Protected view.
  5. Uncheck all the options under Protected View and click OK.
  6. Restart PowerPoint and try to open the presentation

9. Save the presentation as a Rich Text Format (RTF) file

  1. Open the presentation.
  2. On the File menu, click Save As.
  3. Select Other Formats.
  4. In the Save File As Type list, click Outline/RTF(*.rtf).
  5. In the File Name box, type the name that you want to use.
  6. Select a location in which to save the presentation, and then click Save.
  7. Close the presentation.

Note: Any graphics, tables, or other text in the original presentation will not be saved in the .rtf file.

Open the .rtf file by clicking File then Open then access Files of type list then All Outlines or All Files then click the RTF file saved and click Open. This will recreate the presentation based on the original outline view.


10. Manually set component security settings back to the default settings

  1. Click Start, in the search box and type: dcomcnfgin
  2. Click dcomcnfg in the Programs.
  3. In the navigation pane, expand Component Services.
  4. Expand Computers.
  5. Right-click My Computer, and then click Properties.
  6. Open the Default Properties tab, and then set the following values: Default Authentication LevelConnect, Default Impersonation Level: Identify.
  7. Click OK.

11. Use Open and Repair command

  1. Click File, then Open.
  2. Go to the location or folder where the presentation is stored.
  3. Click Open.
  4. Click the file you want, and then click the arrow next to Open, and click Open and Repair.

As you can see there are various solutions to solving the PowerPoint is corrupted and cannot open file error.

Whether you choose an advanced tool like Adobe Spark or modifying some settings we are sure that at least one of our recommendations will help you solve the problem with your PPT file.

We want to hear more from you on this subject, so feel free to drop us a comment in the section below.


FAQ: Learn more about handling PowerPoint files

  • How can I open a corrupt PowerPoint file?

The easiest way to do this is to use a specialized tool like Adobe Spark. Check all the other solutions in our step-by-step guide on how fix corrupted Power Point files.

  • How do I fix a video problem in PowerPoint?

One method to solve this issue is to change the Media Compatibility settings. Take a look at all the options you can choose from in our guide on fixing PowerPoint won’t play audio or video on Windows 10.

  • How do I convert a PowerPoint to a file?

The most efficient method for this type of predicament is to use one of the best free and paid PDF editors for Windows 10.

Editor’s Note: This article was originally published in May 2018 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.

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