The full error message within the Device status box states:
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32).
So, it’s obvious enough that this is a driver issue.
These are some of the potential resolutions for driver error Code 32.
How can I fix driver error Code 32?
1. Update drivers with a dedicated tool
- As this is a driver issue, updating the driver for the device is one of the more obvious resolutions. You can do that with DriverFix by downloading it for free from the website below.
- Finish the software’s set up.
- Launch the tool. It will start scanning automatically.
- Thereafter, the software will list devices you need to update drivers for.
- Use the Update option to freshen up the essential components.
- Restart Windows and check if the error still appears.
Keep all your drivers in top health with this simple, yet efficient tool.
2. Reinstall the driver
- Right-click the Start button in Windows 10 and select Run.
- Enter devmgmt.msc into Run’s box and click OK to open Device Manager.
- Expand the hardware category that includes the device with error code 32.
- Right-click the device to fix error code 32 for and select Uninstall device.
- Select Delete the driver software for this device option on the window that opens.
- Click the Uninstall button.
- Thereafter, click the Action menu.
- Select the Scan for hardware changes option to reinstall the device.
3. Undo system changes with System Restore
- Open the Run accessory in Windows.
- Input rstrui in the Open box within Run, and then click the OK option.
- Click Next on the System Restore window to continue.
- Select the Show more restore points check box.
- Choose a restore point that will roll Windows back to a date that predates the Code 32 error on your desktop or laptop. (If you’re not sure, select the restore point that goes the furthest back.)
- Note: Software installed after a selected restore point gets deleted. Click Scan for affected programs to check what software will be uninstalled.
- Click the Next option.
- Select the Finish option to confirm.
4. Delete the UpperFilters and LowerFilters string values
- Open Run’s window.
- Enter Regedit in the blank box and press Enter to open the Registry Editor.
- Open this registry path:
- Identify what GUID subkey class in the registry corresponds to the hardware device you need to fix error code 32 for on Microsoft’s System-Defined Device Setup Classes page.
- Select the respective registry subkey.
- Right-click UpperFilters and select Delete.
- Right-click LowerFilters to select Delete.
- Exit the Registry Editor.
- Thereafter, click Restart on the Start menu.
Those are among the most probable fixes for the Code 32 error.
There might be other ways to fix Code 32, however, so feel free to share alternative resolutions you might know in the comments section below.
Editor’s Note: This post was originally published in May 2020 and was revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.