Fixes

Sorry, there was a problem communicating with Netflix

by Elena Constantinescu

VPN Expert & Privacy Advocate


  • Sorry, there was a problem communicating with Netflix is an error usually caused by network connectivity issues. Netflix has an official troubleshooting guide, but we think it’s not thorough enough.
  • Easily fix Netflix communication issues using the 7 solutions we listed below. Get started by running an Internet speed test and comparing your download speed with the official recommendations.
  • Join our Netflix Troubleshooting Hub for more useful guides about this streaming service.
  • Visit our Network section to fix your slow Internet.

fix Sorry, there was a problem communicating with Netflix

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Netflix displays error messages whenever there’s something wrong with the online streaming service.

Thankfully, most errors are accompanied by a code that you can use to look up solutions in the Netflix Help Center.

Sorry, there was a problem communicating with Netflix. Please try again (T1.) is an error that occurs on Windows 10 computers.

According to Netflix, it usually indicates a network connectivity issue.

The official website provides a few troubleshooting steps: restart your computer and router, enhance your Wi-Fi signal, switch to wired mode, and restore your default connection settings.

But we don’t think these instructions go deep enough to help users find a resolution to this matter.

How do I fix the Sorry, there was a problem communicating with Netflix error?

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