Fixes

We’re having trouble converting your PDF to Word

This can be a big problem, and it this guide we’ll answer why won’t your PDF convert to Word, and how to fix that issue.

What can I do if PDF is not converting to Word correctly?

  1. Download Latest Adobe Acrobat version
  2. Retain format
  3. Proof your PDF

1. Download the latest Adobe Acrobat version

Before going along with any of the actual troubleshooting steps, make sure that the problem isn’t actually just you having an old version of your PDF reader.

If PDF to Word is not converting properly, be sure to download the latest version of Adobe Reader Pro and check if that solves the problem.

Adobe Reader Pro DC features:

  • Can create PDFs from scratch
  • Advanced PDF editing
  • PDF conversion
  • Ability to sign PDFs
  • Text recognition
Adobe Reader Pro DC

Adobe Reader Pro DC

Convert PDF to Word and many other formats easily with Adobe Reader Pro DC.

2. Retain format

  1. Open Acrobat, click on Edit and select Preferences.
  2. Go to Convert from PDF under categories and select Word document.
  3. Click on Edit settings and select Retain Page Layout.
  4. Click OK.
  5. Restart Acrobat.

Your document might look perfect in any desktop PDF reader, given the fact that the reader will automatically use the correct fonts available on your local machine.

However, your PDF reader may still need to substitute the missing fonts with different ones if you do not export the correct layout.

After doing that, check if Sorry we’re having trouble converting your PDF to a Word document error is gone.


3. Proof your PDF

  • Repair missing formatting.
  • Fix any line breaks.
  • Look for incorrect words.
  • Fix instances of multiple spaces.
  • Use common fonts.
  • Don’t use poor quality images or scans.

If PDF to Word is not converting properly, be sure to follow the guides from above in order to fix the problem.

Additional tips:

When using the Export PDF service by Adobe, make sure you use the supported type of browser.

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