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Why Windows 10 update deleted my Microsoft Office?

Windows update deleted my MS office software
During one of the last system updates to windows my MS Office programs seem to have been deleted, How do I restore them?

If you’ve been through the same situation, follow these troubleshooting tips to fix Windows 10 deleted Microsoft Office issue on your system.

How do I retrieve a deleted Office 365 app?

1. Repair the Office app

  1. Press Windows Key + R to open Run.
  2. Type Winword and press OK. (This should open the Word app if it is not deleted or corrupted. If that does not open the Word app, go to the following point.)
  3. Press Windows Key + R.
  4. Type control and press OK to open Control Panel.
  5. In the Control Panel, go to Programs > Programs and Features. 
  6. Look for the Office app and select it.
  7. Click on the Change option at the top.
    Repair Microsoft Office
  8. This will open the Microsoft Office Repair wizard.
  9. Here you will have two repair options Quick Repair and Online Repair.
    Quick Repair – This should fix most of the issues quickly without requiring an internet connection.
    Online Repair – If Quick Repair did not work, this option should work for all the issues, but it takes a little while to complete. It also requires you to have an Internet connection.
  10. Once the repair is complete, reboot your computer.
  11. If the repair was successful, you should be able to open your Word app now. Press Windows Key + R, type winword, and press OK  to check.

Learn here how to completely remove Office 365 in order to perform a clean reinstall.


2. Perform a System Restore

  1. Type Restore in the search box and click on Create a Restore Point option.
  2. In the System Properties window, click on the System Protection tab.
  3. Next, click on the System Restore button.
  4. Click Next. Click on Show more restore points. 
  5. Select the one that was created just before the update and click on Next.
  6. Read the description and click on the Finish button.
  7. Wait for the Windows 10 to restore your system to the earlier point where it was working without any issues.
  8. After the restart, check if you are able to access the Microsoft Office app.

Note that a System Restore will undo any recent modifications you’ve brought to your app collection and system features and programs. It’s advisable to also perform a data backup beforehand.


3. Roll Back Windows 10 Build

  1. Press Windows + I to open Settings.
  2. Go to “Update and Security“.
  3. Click the Recovery tab.
  4. Under the Go back to an earlier build section, click on the Get Started button.
  5. Follow the on-screen instructions and you should be able to restore back to the old build and get your Office App and other files back as well.

Note: The Roll Back option will be only available for 10 days after the build was installed.

So, these are our proposed methods to retrieve the Office app. As you can see, they’re all accessible for anyone and easy-to-follow.

If you’ve used another method, please let us know in the comments and we’ll surely take a look at it in order to update this material.

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Editor’s Note: This article was originally published in July 2019 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.

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